Contacts

CAMPING VILLAGE SCAGLIERI

Loc. Scaglieri - 57037 Portoferraio, Isola d'Elba (LI)

Tel. +39 0565 969940
Fax +39 0565 969834
info@campingscaglieri.it

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General conditions

CAMPING VILLAGE SCAGLIERI

Booking requests must be sent by fax or e-mail and would be considered accepted only after guests have received a confirmation with availability and terms to send a deposit.

Within 7 days from the date of the reservation acceptance, guests are required to forward a deposit:
€ 150,00 for campsite reservation
40% of total cost for reservation for cottages, chalets or flats
€ 15,00 for non-refundable booking costs

ARRIVAL AND DEPARTURE PROCEDURES
The access to pitches starts from 11.00 a.m. until 20.00 p.m. We suggest that you schedule your arrival in this timetable avoiding silence hours ( from 13:00 untill 15:00 ). In any case, once registered, you may enjoy all our services. The departure day is scheduled not later than 11:00 a.m., later departure will be charged one more day. Cars are allowed inside the Camping area upon arrival and departure to unpack and pack and for a maximum of two hours. Cars are not allowed to drive inside the Camping during silence hours. In order to avoid inconveniences to traffic flow, we kindly request that our guests do not park your vehicle in front of the Reception and that follow instructions from our staff.

APARTMENTS, COTTAGES AND CHALETS
The cost includes: Vat, warm water, electricity, gas, heating, air conditioning, TV- Sat, bed and kitchen linen and towels (with change every 7 days), utility set for bath (shampoo and soap), beds ready at the arrival, parking for 1 car. Final cleaning: € 42,00. It does not include the kitchenette and its furnishing which have to be handed over cleaned on departure, penalty € 15,00. The occupation of lodging is limited by the number of the indicated bed places, indifferently if adults, children or infants. If requested, the management furnishes protecting edges and baby bed for infants free of charge. Pets are allowed only in some of the bungalows (Cottage Prestige, Charme, Living) and may be brought to the accommodation only on certain condition that can be read on our website. No pets whatsoever, regarless of breed or size, are allowed in the Chalet de Luxe and Apartments accommodation. Check-in: from 16:00 p.m. until 20:00 p.m. - Check Out: from 08:00 a.m. until 10:00 a.m. Holiday stays in rented lodgings begin with check-in from 16:00 on the day of arrival and end by 10:00 on departure day. All lodgings are completely furnished as specified in the relative inventory list. Discrepancies, complaints, damages or breakdowns must be reported to the management as soon as possible. Departure procedure: to verify that everything is in order, one day before the departure, we schedule with our guests an appointment to check the integrity and presence of all items in the accommodation.

DAILY OCCUPATION OF PITCHES: minimum two people.
In such cases of pitches token up from only one person, will be charged a daily rate equivalent to the cost of two people, the pitch and eventual extras.

DELAYS AND EARLY DEPARTURES
In the case of arrival delays or early departures, guests are obliged to pay the full amount of the entire period booked and confirmed. Dates of arrival and departure of each reservation are strictly definite. Dates stated on booking are final, the accommodation will be available to guests up to 12 p.m. on the day of arrival, unless a later arrival has been communicated to the Management. The management has the right to rescind the contract, and holds no responsibility, so is hence free to do as he wishes with the accommodation. The deposit will not be refunded.

CANCELLATION
In case you must cancel a reservation, 50% of the deposit will be refunded if written notice arrives at Camping Scaglieri atleast 45 days before the booked arrival date. Booking costs will be deducted regardless. A deposit taken from a credit card can only be returned to the credit card itself. No refund will be given if notice is recived later than the forementioned terms.